Training

Developed and delivered by our experts, our high-quality training is designed to help you develop in-house expertise and make the most of our services and solutions. 

Browse courses by topic

Cyber security

Helping you protect the network and your organisation

Now booking:

Cyber Essentials drop-in clinic

This free online workshop gives you the opportunity to ask questions on Cyber Essentials or Cyber Essentials Plus, provide feedback on any areas that are problematic, as well as share your CE(+) journey with other organisations. Find out more

Course dates

  • 5 December 2019

Hands-on incident response

Learn how to handle a crisis situation under pressure and how to communicate about it to key stakeholders. Find out more.

Course dates

  • 3 October 2019 - Belfast
  • 4 November 2019 - Newcastle

Penetration testing - think like a hacker

In this one-day course you will research your organisation and explore vulnerabilities, testing for the most common internet-facing security holes. Your findings will then be compared with others in the community. You will learn how an attacker identifies weaknesses using search engines such as Google and Shodan, and what the hack attempt looks like first-hand. Find out more.

Course dates

  • 1 October 2019 - Belfast
  • 4 November 2019 - Newcastle

Student experience

Courses to help your staff enrich learning and employability

Now booking:

Managing emotionally-challenging situations for frontline staff

This online course will run through a series of scenarios allowing delegates to practice and develop their skills in managing emotionally challenging conversations. This will also provide an opportunity for organisations to identify and share best practices in supporting the emotional wellbeing of their student population. Find out more.

Course dates

  • 24 and 27 September 2019

Supporting learners' digital identity and wellbeing

This online workshop will explore ways in which technology-enhanced learning can support the development of learners’ digital identity and wellbeing. Find out more.

Course dates

  • 14 October 2019

Workshop to Raise Awareness of Prevent (WRAP)

A free specialist online workshop, designed by HM Government, to give you an introduction to the Prevent strategy and an individual’s role in safeguarding vulnerable people. Find out more.

Course dates

We run regular dates throughout the year. View dates and book.

No current dates:

Accessibility clinic

This live online accessibility clinic gives you the opportunity to ask questions about digital inclusion and have them answered, provide feedback on any areas that are problematic, as well as share your accessibility journey with other organisations. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Developing learners' employability skills

In this online workshop, participants will explore ways in which technology enhanced learning can support and build on learners’ employability skills, knowledge and experience. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Libraries, learning resources and research

Training to support learning and research in a digital world

Now booking:

Designing for digital capabilities in the curriculum

This one-day workshop will build confidence to design and deliver a digital curriculum that will prepare students to learn successfully in digital settings, and to thrive in a digital world. Find out more.

Course dates

  • 20 November 2019 - Edinburgh
  • 5 May 2020 - London

Digital leaders programme

Become a digitally-informed and empowered leader and learn how to help your organisation respond more effectively to technology-driven change. Find out more.

Course dates

  • 9-10 and 23-24 October 2019 - Edinburgh

Digital storytelling

Using digital technology to capture and share stories that will impact on audience and storyteller alike. Find out more.

Course dates

  • 26 November, 3, 10 and 17 December 2019 (four two-hour online sessions)

Introduction to VR/AR in education

This workshop will introduce delegates to how immersive technologies like VR and AR can be used to add value to the learner experience and best practice to deliver them effectively. It will also examine how institutions can be positioned to better understand and exploit emergent technologies. Find out more.

Course dates

  • 16 October 2019 - Manchester

Make your digital collections easier to discover

Learn how to increase the reach of your digital collections, optimise them for online discovery and evaluate their usage and impact. Find out more.

Course dates

  • 3 and 10 December 2019 (two one-day workshops)

Writing for the digital world

What is so different about writing for the web? What can you do to ensure that your content is engaging but also discoverable and shareable? This workshop will help you answer these questions. Find out more.

Course dates

  • 5 and 19 November 2019 (two online sessions)

Connectivity

Hands-on training in connectivity and trust and identity services, including eduroam

Now booking:

eduroam online clinic

The live online eduroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your eduroam journey with other organisations. Find out more.

Course dates

  • 1 October 2019
  • 5 November 2019
  • 3 December 2019

Govroam online clinic

The live online govroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your govroam journey with other organisations. These clinics will run regularly on the last Wednesday of every month. Find out more.

Course dates

  • 25 September 2019
  • 30 October 2019
  • 27 November 2019

Implementing eduroam

This hands-on course takes participants through how eduroam operates at both a basic technical level, but also at a support level. Hands-on experience in labs is provided, showing how a RADIUS server can be configured for eduroam (both for home and for visited usage), examining the RADIUS proxy traffic and changing the contents of proxied messages. Find out more.

Course dates

  • 7 November 2019 - Birmingham
  • 6 May 2020 - London

Implementing Shibboleth

The course will provide a number of discussions and hands-on labs centred around the installation and configuration of a Shibboleth 3 identity provider. It will move on to centre around the installation and configuration of a Shibboleth 2 service provider; along with guidance and practical experience of integrating this with a web application's access control mechanism this installation will then be tested against a reference Shibboleth 3 identity provider. Find out more.

Course dates

  • 18 and 19 November 2019 - London

No current dates:

IPv6 fundamentals

The aim of this course is to provide a basic introduction to IPv6. This will include the evolution of IPv6 and the differences between the IPv6 and IPv4 protocols. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Cloud

Support with using our cloud-based services

Now booking:

Amazon Web Services technical essentials

An introduction to AWS products, services, and common solutions. The course provides you with the skills to take your organisation's requirements and identify the AWS IT solutions that best fit your organisation. Find out more

Course dates

  • 17 October 2019

Introduction to Microsoft Azure for IT professionals

This course introduces the principles of cloud computing and how these principles have been implemented in Microsoft Azure. Find out more

Course dates

  • 10 and 11 October 2019

JiscMail online clinic

Are you new to managing your own mailing list hosted on JiscMail? Or have you recently taken over the management of an existing mailing list? This live online clinic gives you the opportunity to ask questions about key functions and tools for managing mailing lists as well as asking questions about the configuration of your mailing list. Find out more

Course dates

  • 19 September 2019
  • 3 October 2019
  • 17 October 2019
  • 14 November 2019
  • 28 November 2019
  • 12 December 2019

No current dates:

Advance HE survey officer training

This training session is designed as an introduction to online surveys and how it should be used to design, distribute and analyse this set of surveys. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

All upcoming courses

September

19 September: Developing learners' employability skills - online. *Postponed*

19 September: JiscMail clinic - online

24 and 27 September (one course over two sessions): Managing emotionally challenging situations for frontline staff - online

25 September: Govroam clinic - online

October

1 October: eduroam clinic - online

1 October: Hands-on incident response - Belfast

3 October: Penetration testing - think like a hacker - Belfast

3 October: JiscMail clinic - online

9-10 October and 23-24 October: Digital leaders programme - higher and further education - Edinburgh

10 and 11 October: Introduction to Microsoft Azure for professionals - Birmingham

14 October: Supporting learners' digital identity and wellbeing - online

16 October: Introduction to VR/AR in education - Manchester

17 October: JiscMail clinic - online

17 October: Amazon Web Services technical essentials - Birmingham

30 October: Govroam clinic - online

November

4 November: Hands-on incident response - Newcastle

4 November: Penetration testing - think like a hacker - Newcastle

5 November: eduroam clinic - online

5 and 19 November (to two-hour sessions): Writing for the digital world - online

7 November: Implementing eduroam at your organisation - Birmingham

14 November: JiscMail clinic - online

18 and 19 November (two one-day courses): Implementing Shibboleth at your organisation - London

20 November: Designing for digital capabilities in the curriculum - Edinburgh

26 November and 3, 10 and 17 December (four two-hour sessions): Digital storytelling - online

27 November: Govroam clinic - online

28 November: JiscMail clinic - online

December

3 and 10 December (two one-day sessions): Making your digital collections easier to discover - Manchester

3 December: eduroam clinic - online

5 December: Cyber Essentials drop-in clinic - online

12 December: JiscMail clinic - online

Courses A-Z

Digital leaders programme

Become a digitally-informed and empowered leader and learn how to help your organisation respond to technology-driven change

Book your place for October 2019

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