Service Desk 0300 300 2212

User Guides

documentation

 

Telephone: 0131 650 4933
E-mail: vidconf@video.ja.net

The documents below are in .pdf format, if you do not have Adobe Reader, click this icon PDF

 

Products
IOCOM: Commercial Software supported

IOCOM Quick Start Guide
A simple guide to get you up and running

Installing IOCOM on a Windows XP PC
A basic guide to installing IOCOM on Windows XP for users in the JANET Community

IG Tools
Overview of IOCOM internal collaborative tools

Access Grid: Toolkit Open Source Software

AG Toolkit Quick Start Guide
A simple guide to get you up and running

Installing AG Toolkit on a Windows PC
A basic guide to installing AG Toolkit on a Windows PC

AG Toolkit Tools
AG Toolkit collaborative tools

EVO: Web-based & free to register

Beginners Guide to Using EVO 2.0

How to register and start using EVO

An Introduction to EVO 2.0 Tools

EVO & Phone Bridging
A basic guide to how a participant can join an EVO meeting using a phone

Booking and Preparing an Access Grid Session
JANET Booking Service

The JANET Access Grid Booking Service User Guide
A step by step guide on how to book an Access Grid Session using the Booking Service

The JANET Access Grid Booking Service Quick Start Guide
A basic guide, including useful checklist

Preparing for an Access Grid Session

Preparing for a Successful Access Grid Session
A basic guide, including a useful checklist Session

Access Grid and Videoconferencing
Arranging a Meeting
(Prior to the meeting: includes making a booking)

Conferencing between JVCS & Access Grid Quick Start Guide
A basic guide on how to arrange a meeting between the JANET Videoconferencing Service & IOCOM technologies

A Beginner's Guide to Conferencing between JVCS & Access Grid
A step by step guide on how to arrange a meeting between the JANET Videoconferencing Service and IOCOM technologies

Managing a Meeting
(on the day of the meeting)

Connecting IOCOM to Videoconferencing Clients
A quick start user guide to calling a videoconferencing endpoint using IOCOM software

Connecting EVO to Videoconferencing Clients
A quick start user guide to connecting videoconferencing units using EVO software

Additional Tools
International Meetings

International Meetings using Access Grid
A guide to organising a meeting on Access Grid to include participants from outside the UK

Presentation Sharing

IG PIX
Desktop sharing for IOCOM and Access Grid Toolkit users

Recording

AGVCR
How to use AGVCR to record & play back Access Grid meetings

Audio and Video Support
Audio

Good Quality Audio
Basic troubleshooting

Echo Cancellation and Audio Issues in Access Grid
An in-depth guide on echo cancellation and audio issues

Video

Good Quality Video
Basic troubleshooting

Security and Networking
Firewall Configuration

Configuring an Access Grid Node PC Firewall
A basic guide to configuring the Windows XP firewall on an Access Grid Node PC

Configuring Institution Firewalls for Access Grid Traffic
A basic guide for institution network administrators on configuring LAN firewalls to allow Access Grid traffic

AG Toolkit Encryption

Encrypting AG Toolkit
A guide to encrypting VIC and RAT for Access Grid Toolkit meeting

Networking

Network Troubleshooting
A basic guide

Building and Maintaining an Access Grid Node
Building a Node

Building an Access Grid Node
A basic guide for users looking to install an Access Grid Node

Maintenance

Access Grid Node Maintenance
A basic guide to maintaining a working Access Grid Node

Quality Assurance Sessions

Access Grid Quality Assurance Testing
Procedure and advice for ensuring your Node is Quality Assured

Visimeet
Setting up a meeting Visimeet Quick Start User Guide
A simple guide to get you up and running
Visimeet Tools An Introduction to Visimeet Tools
Overview of Visimeet internal collaborative tools

 

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