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JANET Contacts


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JANET Service Desk

Web: http://www.ja.net/services/contact.html#ServiceDesk
E-mail:

Telephone : 0300 300 2212
Fax : 0300 300 2213

JANET Service Desk
Lumen House
Library Avenue
Harwell Oxford
Didcot
Oxfordshire OX11 0SG

Office hours: 07:00 to midnight Monday to Friday. Our OOH contact number is supplied in our fault reporting letter.

JANET Computer Security and Incident Response Team (JANET CSIRT)

Web: http://www.ja.net/services/janet-csirt/
E-mail
: irt@csirt.ja.net
Telephone: 0300 300 2340
Fax: 0300 300 2341

JANET CSIRT
Lumen House
Library Avenue
Harwell Science and Innovation Campus
Didcot
Oxfordshire OX11 0SG

Core office hours: 08:00 to 18:00 Monday to Friday. A reduced service is available from 18:00 to 00:00 Monday to Friday and 09:00 to 17:00 at weekends, via a message answering service and a call-out process. There is no cover on UK-wide public holidays.

 

 

<<
nonenone Foreword
  1. Fault Reporting
  2. Connecting to JANET
  3. Domain Name System
  4. IP Addresses
  5. Routers
  6. E-mail
  7. Security
  8. JANET Services
  9. JANET Policies and Legal Requirements
  Appendices

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