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3. IP Services (SLA J3)

3.1 IP Service (SLA J3.1)
3.2 Fault Reporting (SLA J3.2)
3.3 Management of Maintenance Activities (SLA J3.3)
3.4 Network Status Information (SLA J3.4)
3.5 Time Reference Service (SLA J3.5)

3.1 IP Service (SLA J3.1)

This reporting period has seen a total of 35 new or enhanced customer connections completed and brought into use:

For information regarding current upgrades or connections, please contact JSD at: connect@ja.net.

A list of all primary sites connected to JANET may be found at: http://www.ja.net/janet-sites/.

(b) FE

England
Work has continued on the capital-funded project to implement upgrades beyond 10Mbit/s. Upgrades have now been delivered to 332 colleges.

Wales
All 22 college connections have now been migrated to the new network.

(c) Core Network

Following the issue related to the latest JUNOS release, a new patch to fix the identified bug was released during the reporting period. Two core routers were upgraded with the new release during October and no problem has been observed so far. Therefore, upgrading JUNOS on the rest of core routers is scheduled for the next few weeks.

The core network remained stable during the reporting period despite a few circuit breaks with traffic rerouted automatically.

(d) External Network Access Provision and Transmission

(i) Access to the European Research Network

JANET access to European NRENs is via a 10Gbit/s connection to GÉANT from the Telecity R-PoP with a 10Gbit/s backup connection from the Telehouse® R-PoP. Peak traffic on the connection is normally around 2Gbit/s but in the second week of October it peaked at over 4Gbit/s.

(ii) Access to the Global Internet

JANET access to the global Internet is via two global transit providers - TATA Communications and TeliaSonera. Each company provides four 10Gbit/s connection to two JANET PoPs at Telehouse® and Telecity in London. Aggregated peak traffic dipped over the summer break but was back to 10Gbit/s in October.

(iii) Access to the UK's Internet Exchanges

JANET access to the LINX (London Internet Exchange) is via four 10Gbit/s connections from the Telehouse® and Telecity PoP locations. Aggregated public peering traffic peaked at 13.6 Gbit/s after the summer break.

(iv) Access to CERNET

All traffic to CERNET is now via GÉANT. The service was stable during the reporting period.

(v) Access to North American Research Internets

Services are provided via GÉANT and have been stable throughout the reporting period.

(vi) Peer Networking Agreement Administration

3.2 Fault Reporting (SLA J3.2)

The JANET Service Desk handles the fault reporting function. Fault reports should now be made to service@ja.net.

3.3 Management of Maintenance Activities (SLA J3.3)

During the reporting period there were a total of 13 planned maintenance sessions. However it should be noted that there was a moratorium on any major service affecting work taking place for a number of weeks during the university clearing period from 20 August-20 September.

Major activities that took place included:

• Access links to Kentish MAN and have been upgraded to 10Gbit/s.
• New routers deployed at Leeds Metropolitan University, Inverness and Docklands Telehouse PoPs.
• Core router upgrades at Warrington and Leeds C-PoPs.
• Routers decommissioned and new routers deployed in TVN at Oxford University and Harwell PoPs.
• Various PoPs and routers decommissioned in Scotland due to GLOW-2 migrations.
• Line card replacement at Warrington due to hardware fault.
• New linecard deployed in EastNet at Cambridge University PoP.
• New 10Gbit/s circuits between Leeds-Edinburgh and Glasgow-Edinburgh brought into service.
• A number of connections moved to new interfaces.
• Regrade of JunOS in some of the JANET core routers.
• IOS upgrades to a number of backbone access routers.

3.4 Network Status Information (SLA J3.4)

All 18 regional networks plus schools have been transitioned to the new Netsight system. The only systems yet to transfer are PSBA (Wales), UHI and SSDN, and their transition is underway.

3.5 Time Reference Service (SLA J3.5) [more information]

Three more sites registered to use the JANET NTP service during the reporting period. There are a total of 252 sites using the service. Overall, it is a stable and well-used service.