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JANET txt framework


What is the scope of the framework?

This framework agreement has been set up by JANET(UK) for a SMS Service for the JANET community (branded JANET txt). The service is intended for organisational use within the JANET community, with individual contracts being established between the nominated supplier and user organisations.

Who can use the Framework?

The scope of the framework covers JANET connected organizations. For further details on JANET connected organisations please refer to:

http://www.ja.net/services/connections/janet-sites/index.html

How does the Framework operate?

The framework is a single supplier framework and therefore orders are placed directly with the supplier, PageOne Communications Ltd.

What is the duration of the Framework?

The term of each framework agreement is four years from 1st May 2010 until 30th April 2014.

Was this Framework tendered under EU procurement rules?

Yes, this Framework was advertised in OJEU on 19th September 2009 number 2010/S 49-071869 and tendered using the Restricted Procedure. A copy of the contract notice and the contract award notice are available on the JANET(UK) web site at:

http://www.ja.net/company/invitations-to-tender/SMSService.html

What evaluation criteria were used?

The evaluation of the tenders was based on the following weighting:

 

 

Marking

Item

1.

Pass/Fail

The supplier’s ability to meet the mandatory requirements.

2.

60% of total marks.

JANET(UK)’s assessment of the supplier’s technical merit and quality to enable it to provide the services described in this document on a timely basis based on the responses to the information requirements, JANET(UK)  will also take into account any information it holds on the performance of current suppliers it uses when evaluating the tender responses.

3.

40% of total marks.

Charges

  

The scores allocated to each section were:

 

 

Section

Score

60% of total marks

3.1  Contract Form

50

3.2  Service Functionality

165

3.3  Security Provision

90

3.4  Support

10

3.5  Performance & Capacity of   Service

10

3.6  Additional Features

5

4    Marketing & Communication of the Service

10

5    Value Added Service

5

6    Project Plan

5

7    Reference Sites

10

40% of total marks

8    Charges

240

 

Are there terms and conditions that must be used?

The JANET txt Master Agreement is a 4-year framework agreement between a customer and PageOne Communications Ltd. The customer is not committing to anything other than to abide by the terms defined within the Agreement.  However, it does mean that at any time during those 4 years you can place orders for bundles of texts or other JANET txt services.  All individual services ordered have a minimum term of 12 months. Block SMS Messages purchased are valid for 12 months from order date and will expire after that date, with no refund unless further blocks of texts are purchased within one month of expiry date, in which case they will be revalidated for a further 12months.

How to order:

Individual orders are placed by signing and returning the JANET txt Master Agreement, to PageOne, deciding on the size of the block of text messages to purchase and letting PageOne know how many 1-way and/or 2-way User Accounts are required. PageOne will set-up your account and provision your service within 24 hours.

Your Master Agreement No. will be issued by PageOne upon receipt of a signed JANET txt Master Agreement and is not needed for your initial order.

Subsequent orders can be sent via email or fax providing your Master Agreement No. is quoted. Orders are placed subject to the terms and conditions of the JANET txt Master Agreement.

Master Agreement Form and the JANET txt Order form can also be downloaded from the following location:  http://www.pageonejanettxt.com/downloads

Fax order forms to 08450 518 700 or email to janettxt@pageone.co.uk

How does a customer contact PageOne Communications?

Telephone on 0844 822 5100

Fax on 08450 518 700

Email on janettxt@pageone.com

Text JANET to 80081

Website www.pageonejanettxt.com

Address:

PageOne Communications
2 Brentside Executive Centre
Great West Road
Brentford
Middlesex
TW8 9DA